Shipping Policy

Last Updated: May 31, 2026

At VynoraShop, we are committed to delivering your orders efficiently, transparently, and with the highest level of care.

We currently ship exclusively to customers located within the United States.

Order Processing

All orders are processed within 1 to 3 business days (Monday through Friday), excluding weekends and public holidays.

Order Cut-Off Time:
5:00 PM Eastern Time (ET)

Orders placed after the daily cut-off time will begin processing on the next business day, which may extend the overall delivery timeframe by one additional business day.

Estimated Delivery Times

The following estimates apply to orders shipped within the United States.

Order Cut-Off Time

5:00 PM Eastern Time (ET)

Orders submitted after this time are processed on the next business day.

Processing Time

1 to 3 business days (Monday to Friday)

Once your order has been processed, it will be dispatched through one of our approved fulfillment partners or trusted shipping carriers.

Transit Time

7 to 12 business days (Monday to Friday)

Delivery times are estimates only and may vary due to carrier delays, weather conditions, peak shipping seasons, customs procedures, or other circumstances beyond our control.

Shipping Costs

We proudly offer free standard shipping on all orders within the United States, with no minimum purchase required.

There are no hidden shipping charges or additional shipping fees applied at checkout.

Shipping Carriers

Orders are fulfilled through our trusted fulfillment partners and shipped using the carrier selected based on the product type, warehouse location, and destination address.

Once your order has been shipped, the carrier information and tracking number will be included in your shipping confirmation email.

Order Tracking

After your order has been processed and dispatched, you will receive a tracking number via email.

Please allow between 24 and 72 hours for tracking information to become available in the carrier’s tracking system.

You can monitor your shipment using the tracking link provided in your shipping confirmation email or by visiting our Track Your Order page.

Lost Packages

If your order has not arrived within the estimated delivery timeframe, please contact us at info@vynorashop.com and provide your order number.

We will review the shipment status and, if necessary, initiate an investigation with the carrier or fulfillment partner.

If the package is confirmed as lost in transit or permanently undelivered, we will provide either:

• A replacement shipment, or

• A full refund to your original payment method

Please notify us within 30 days of the expected delivery date if your order has not arrived.

Missing Items or Incorrect Deliveries

If your order arrives with a missing item, an incorrect item, or any delivery-related issue, please contact us within 48 hours of delivery.

When contacting us, please include:

• Your order number

• Clear photos of the package received

• Clear photos of the item(s) received

This information helps us investigate the issue and provide a prompt resolution.

If the issue is confirmed, we may offer:

• A replacement item

• A reshipment

• A refund

The resolution provided will depend on the specific circumstances of the case.

Contact Us

If you have any questions regarding shipping, delivery, tracking, or order issues, please contact us:

VynoraShop
Email: info@vynorashop.com
Phone: +16067771732
Address: 19B Rue du Pont Colbert, 78000 Versailles, France

Customer Support Hours:
Monday to Friday, 9:00 AM – 5:00 PM EST

Our customer support team aims to respond to all inquiries within 24 business hours.